FAQs

How can I pay when I shop at MyLaceBridal.com?

We currently accept VISA, Mastercard, American Express, Discovery and Paypal. We reserve the right to decline Paypal orders with an "unconfirmed Address"

How long will it take to process my order?

We will process and ship your order within 10 - 14 business days.

What if I need to change or cancel to my order?

We process order immediatly on payment received. We accept cancellation within 6 hours of payment.

Do you offer worldwide shipping?

We currently only offer shipping to Continent USA and Canada only.

Do I get a tracking number for my order?

Once we have processed your order, you will receive an email confirmation with a tracking number. You can also sign in to My Account to track your order.

What if I have further questions on your products or services?

Please send us an email to team@mylacebridal.com.

What is your Return Policy?

We want you to be happy with your purchase. Please see our detailed Return Policy.

Do you charge sales tax?

No tax is needed to be paid.

Am I charged for the items as soon as I order them?

Yes, customer will be charged once the order is confirmed.

How to print the order confirmation?

Simply print a copy of the email confirmation we sent to you or use the “Print Screen” function.